Privacy policy
Last updated 4 September 2026. Feedwatch is operated by Saliga Software.
What Feedwatch reads
Feedwatch requests two Shopify permissions and no others:
read_products and write_products. From your catalog
it reads, for each active product: the title, the Shopify product ID, the
status, the product category, the vendor, how many images the product has, the
length of its description, and for each variant the SKU, barcode, price and
inventory quantity.
What Feedwatch cannot read
Feedwatch does not request access to orders, customers, buyers, payments, shipping addresses, or any other personal information about the people who shop with you. This is not a promise about our intentions — Shopify enforces it. The app holds no permission for that data, so the API refuses those requests.
What Feedwatch writes
Only when you press a fix in the app, and only two fields: a variant's barcode, and a product's category. Feedwatch never changes prices, inventory, titles, descriptions, or publication status, and never writes anything on its own initiative.
What Feedwatch stores
- Your store's myshopify.com domain, its currency, and the date you installed.
- The Shopify access token that lets the app read your catalog. It is stored on our server and never sent anywhere else.
- Scan results: which products are missing which piece of data, and the value of the stock behind them, calculated from your own prices and inventory.
- The email address you give us for the weekly summary, if you ask for one.
- Your subscription status, cached from Shopify for a few minutes at a time.
If you turn on the weekly summary, Feedwatch sends it through Resend, an email delivery provider. The message contains product titles and stock values from your own catalog. Every message carries an unsubscribe link, and you can also turn the summary off inside the app.
Where your data is held
- Our server and database, hosted with Hetzner Online GmbH in Germany.
- Resend, for delivering the weekly summary email.
Feedwatch does not sell your data, does not share it with advertisers, and does not use it to train anything.
How long it is kept
Scan history is pruned automatically: only the most recent scans of your catalog are kept, and older ones are deleted along with their findings.
When you uninstall Feedwatch, everything the app holds about your store is deleted immediately, and deleted again when Shopify sends its confirmation 48 hours later. Nothing is retained for analytics or backups beyond the encrypted nightly database snapshot, which ages out on its own schedule.
Customer data requests
Feedwatch answers Shopify's mandatory data request and erasure webhooks. In every case the answer is the same: the app holds no data about your customers, so there is nothing to return and nothing to erase.
Contact
Questions about this policy, or about what the app holds for your store: support@saligasoftware.com.